I. Basic Provisions

These terms and conditions apply to purchases made on the website www.zoosoft.cz operated by UnisSoft s.r.o., with its registered office at Nad Jihlávkou 5064/6, 586 01, Jihlava, ID: 27740013 (hereinafter referred to as the Seller), and establish the rights and obligations of the parties (the Seller and the Buyer) arising from the contract concluded by filling out and submitting an order on the Seller's website.
In case of any discrepancies between the English and Czech versions of the terms and conditions, the Czech version shall prevail, and all matters are governed by the Civil Code No. 89/2021 Sb. and other legal regulations of the Czech Republic.

II. Software Trial Period

The Buyer has the option to try the software before concluding the contract and placing a binding order to become familiar with the program and its features. The Buyer can use the software in full for 30 days from the initial download and subsequent installation. The TRIAL version is limited to one trial company and one user.

The Seller does not claim any fees from the Buyer during the trial period. After the trial period ends, the software is deactivated and cannot be used further. No fees are charged after the trial period ends.

If the Buyer decides to order and purchase the software during or after the trial period, they must place an order on the Seller's website. In this case, the data entered during the trial period will remain in the program.

III. Ordering

All orders submitted via the order form are binding.

By submitting the order, the Buyer confirms that they have read, understood, and agree to these terms and conditions.

The software, additional modules, and web applications (hereinafter referred to as the Product) can be fully utilized after the contract is concluded (i.e., by submitting the order) and the agreed license fee is paid.

By doing so, the Seller grants the Buyer the right to fully use the Product within the ordered scope.

All prices are listed on the Seller's website https://www.zoosoft.cz/cenik.

The prices listed are exclusive of VAT unless explicitly stated otherwise.
VAT will be automatically added to the final amount during the ordering process, in accordance with applicable legal regulations.
If the Buyer is a VAT-registered entity established in another EU Member State and provides a valid VAT identification number, the reverse charge mechanism may apply. If this mechanism cannot be applied (e.g. due to a missing or invalid VAT ID), VAT will be added to the price, even in the case of a foreign Buyer.
The Buyer is obliged to provide accurate and complete information regarding their tax status at the time of ordering. If the Buyer’s tax status changes during the contractual relationship (e.g. the Buyer becomes VAT-registered), they are required to notify the Provider without undue delay.
For Buyers established outside the European Union, VAT is not added to the price if the service is provided to a business entity and the place of supply is considered outside the EU, in accordance with applicable VAT legislation.

Using the Product entails the Buyer's obligation to pay the Seller a monthly or annual fee, according to the order. The Buyer acknowledges that their obligation to pay the agreed fee is not contingent upon the physical use or extent of use of the Product during the relevant period.

The fee for using the Product is payable based on an invoice. For monthly payments, the invoice is regularly sent electronically to the email provided in the order, with a due date of 10 days. The invoice is always for the current month. For annual payments, the invoice is sent electronically once a year with a due date of 10 days.

If the payment is delayed by more than 10 days, the Buyer's access to the Product is restricted. This applies not only to the license fee but also to any other services provided by the Seller (credits, training, etc.). Access is restored upon payment of the outstanding amount to the Seller.

 

IV. Withdrawal from the Purchase Agreement

The products and services offered through the online store of UnisSoft s.r.o. are intended exclusively for business customers. Therefore, the Buyer is not entitled to the right of withdrawal within 14 days under Section 1829(1) of the Czech Civil Code, which applies solely to consumers.

If the Buyer places a binding order and receives an invoice, they are obliged to pay the invoice even if they subsequently decide not to use the software. A notification of non-use of the software does not replace a valid termination. The Buyer must properly terminate the service in accordance with Article V of these Terms and Conditions (Software Use and Termination).

 

V. Software Use and Termination

If the Buyer wishes to stop using the software, module, web application, or other Product for any reason, they must send a written request to the email info@zoosoft.cz. The notice period is one month, starting from the first day of the month following the delivery of the termination notice.

In the case of annual subscriptions with a 10% discount, the Buyer is not entitled to a refund of the prepaid fee.

If the Buyer has an annual subscription and does not notify of its termination 1 month before the contract anniversary, a one-month notice period applies, which is invoiced to the Buyer and must be paid.

The Seller is also entitled to withdraw from the contract immediately if the Buyer violates their obligations defined by these conditions and the Product license agreement. This applies if the Buyer is in default of payment for more than 60 days and does not rectify the situation despite a written notice from the Seller or if insolvency proceedings are initiated against the Buyer.

 

VI. Rights and Obligations of the Seller

The Seller is obliged to process the order and enable its electronic distribution upon payment.

By filling out the registration form or binding order within the online store, the Buyer consents to the Seller collecting and storing their personal data. All personal data provided during registration is confidential and handled securely in accordance with GDPR (data privacy laws).

The Seller does not guarantee that the Product's features will meet the Buyer's requirements. The Buyer is fully responsible for selecting the Product to achieve the intended results associated with using the Product.

The Seller is not liable for the Buyer's hardware, its functionality, or compatibility with the Product.

The Seller is not responsible for the use, content of the database, or handling of the Product by the Buyer.

The Seller has the right to cancel an order if the delivery of the ordered Product is impossible. If the Buyer has prepaid for the Product, the Seller will refund the entire amount within 7 days of discovering this fact.

The Seller has the right to cancel an order if the Product price is incorrect or if there has been a price change.

 

VII. Rights and Obligations of the Buyer

The Buyer is obliged to provide accurate and truthful information in the order.

The Buyer is required to accept the ordered product and pay the price stated on the invoice.

The Buyer agrees to use the Product exclusively in accordance with these conditions and the Product license agreement.

The Buyer is not obliged to use the Product. The Seller is not obliged to refund the Buyer the fee received based on the order and subsequent invoicing for using the Product. The Seller is not responsible for the extent of the Product's use by the Buyer.

The Buyer has the right to request the deletion of their personal data from the database. This provision does not apply to data necessary for the proof of accounting documents.

The Seller is the exclusive owner of the Product's copyrights. By ordering the Product, the Buyer only acquires the right to use it. No ownership rights to the Product arise for the Buyer upon concluding the contract.

The Buyer has the right to use regular updates and upgrades of the Product, which are provided by the Seller free of charge.

The Buyer has access to the complete manual documentation free of charge, enabling smooth work with the Product. The Seller provides advisory services and support for troubleshooting or issues related to working with the Product via the contact form at www.zoosoft.cz/en/kontakt.

 

VIII. Final Provisions

These conditions, which include the license agreement that the Buyer must agree to during installation, are valid and effective from the moment the Product is installed.

Unless explicitly stated otherwise by these conditions, the rights and obligations are governed by the Civil Code No. 89/2021 Sb. and other legal regulations of the Czech Republic.

The wording of these terms and conditions and the license agreement represents the sole and binding agreement between the Seller and the Buyer concerning the Product.

The Seller reserves the right to amend these terms and conditions.

 

IX. Privacy Policy

This privacy policy statement explains what personal data UnisSoft s.r.o. collects through its Products and how it handles this data.

UnisSoft s.r.o. collects data that the customer voluntarily provides, such as when creating an account, downloading a trial version of the Product, or placing an order on www.zoosoft.cz. These are the necessary data needed for ordering products and services, billing, communication with the customer, and providing technical support. Some data, such as product activation or credit status, are obtained using software technology. Data is never obtained from third parties.

Emails containing information about the settings of the tested or purchased Product, news, and updates may be sent to the customer's email address.

All data obtained from the customer is used exclusively for necessary purposes and considered confidential. UnisSoft s.r.o. commits to protecting customers' personal data from misuse by third parties. The customer can request pseudonymization, which means the deletion of their sensitive data, based on their rights.

UnisSoft s.r.o. products may use cookies and similar technologies to provide online services and collect necessary data. Cookies allow us, among other things, to store your preferences and settings, perform activation, login, and analyze the performance of online services. Our websites may include web beacons and cookies from third-party service providers (Google Analytics).

UnisSoft s.r.o. is not responsible for the protection of personal data or security practices of companies or individuals using any of our Products. The use of UnisSoft s.r.o. Products is subject to the privacy policies of the respective company.

UnisSoft s.r.o. handles sensitive data to the best of its knowledge and belief in accordance with the General Data Protection Regulation GDPR (data privacy laws).